Stay in the Loop

Track Your Order

Enter your tracking number below to follow your crown to your door — or use one of the other options if you don't have it handy.

Your tracking number is in your shipping confirmation email.

More Ways to Track

Don't Have Your Tracking Number?

Check Your Email

Your shipping confirmation email contains your tracking number and a direct tracking link.

Ask Our Team

Can't find your order? We'll happily look it up for you.

Contact us →
The Journey

From Our Workshop to Your Door

Ordered

We've received your order and sent a confirmation email.

In the Workshop

Your piece is prepared and quality-checked by hand.

Shipped

It's on its way — tracking is emailed the moment it leaves us.

Delivered

Your crown arrives. Wear it well.

Good to Know

Frequently Asked

Where do I find my tracking number?

It's in your shipping confirmation email, sent the moment your order leaves our workshop. If you're logged in, you'll also find it under your account orders.

My tracking hasn't updated — should I worry?

Carriers can take 24–48 hours to register the first scan, and updates may pause between hubs. If there's no movement after a few business days, reach out and we'll investigate.

I didn't receive a tracking email.

Check your spam or promotions folder first. Still nothing? Contact us with your order number and we'll resend it.

How long does delivery take?

Within Australia, 3–7 business days standard; international, 7–21 business days. See our Shipping & Returns page for full details.

Still can't find your order?

Our team is here to help you track down your crown.

Contact Us