Check Your Email
Your shipping confirmation email contains your tracking number and a direct tracking link.
Stay in the Loop
Enter your tracking number below to follow your crown to your door — or use one of the other options if you don't have it handy.
Your tracking number is in your shipping confirmation email.
Your shipping confirmation email contains your tracking number and a direct tracking link.
Log in to view your orders and their status any time.
Log in to your account →Can't find your order? We'll happily look it up for you.
Contact us →We've received your order and sent a confirmation email.
Your piece is prepared and quality-checked by hand.
It's on its way — tracking is emailed the moment it leaves us.
Your crown arrives. Wear it well.
It's in your shipping confirmation email, sent the moment your order leaves our workshop. If you're logged in, you'll also find it under your account orders.
Carriers can take 24–48 hours to register the first scan, and updates may pause between hubs. If there's no movement after a few business days, reach out and we'll investigate.
Check your spam or promotions folder first. Still nothing? Contact us with your order number and we'll resend it.
Within Australia, 3–7 business days standard; international, 7–21 business days. See our Shipping & Returns page for full details.
Our team is here to help you track down your crown.
Contact Us